API Setup
Connect your call tools.
Use this page when you are ready to connect recording platforms to Epic Call IQ.
For now, keep scoring manually. Fathom is the recommended platform to connect first.
Open connection pageRecommended first
Fathom
Best starting point because Trevor already uses it and it can send the recording and transcript into Call IQ.
Other platforms
Later connections
These can be added after Fathom. No extra setup is needed from you right now.
Read.ai
Fireflies
Zoom
Google Meet
Microsoft Teams
Riverside
What Call IQ needs
A recording link, transcript, call type, and person type.
What happens next
IQ reads the call, scores it, and saves the intelligence to your dashboard.
Best next move
Keep using Score a Call while the automatic connections are being finished.
Build status
What is still left
This is build status only. It is here so Trevor and the team can see what still needs to be finished before full automation is turned on.
Speaker namesClean up names so IQ knows who said what.
Call typeConfirm the right default call type before auto-scoring.
TestingRun test calls before turning on automatic scoring for everyone.
EPIC CALL IQ · V2 · API setup